---
description: Compare Nextiva vs Dialpad and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Nextiva vs Dialpad - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> Dialpad](https://www.capterra.ae/compare/175788/190976/nextiva/vs/dialpad-sell)

# Compare Nextiva vs Dialpad

Canonical: https://www.capterra.ae/compare/175788/190976/nextiva/vs/dialpad-sell

> Detailed comparison between Nextiva and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Dialpad |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 919 | 570 |
| **Starting Price** | $25.00 | $27.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### Dialpad

Mid-market and enterprise organizations modernizing CX, IT, CX, and revenue leaders replacing fragmented voice, chat, and support tools with one AI-native platform built for Agentic AI at scale.

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Management Software
- Content Management System (CMS) Software
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Unified Communications Software
- Voicemail Transcription

### Dialpad

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Management Software
- Content Management System (CMS) Software
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Unified Communications Software
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.capterra.ae/software/175788/nextiva)
- [View Dialpad Profile](https://www.capterra.ae/software/190976/dialpad-sell)
- [View Original Comparison](https://www.capterra.ae/compare/175788/190976/nextiva/vs/dialpad-sell)

-----

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