---
description: Compare 360dialog vs respond.io and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare 360dialog vs respond.io - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platform Software](/directory/31562/conversational-marketing-platform/software) > [360dialog \<span\>vs\</span\> respond.io](https://www.capterra.ae/compare/174965/179311/360dialog/vs/rocketbots)

# Compare 360dialog vs respond.io

Canonical: https://www.capterra.ae/compare/174965/179311/360dialog/vs/rocketbots

> Detailed comparison between 360dialog and respond.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 360dialog | respond.io |
| **Overall rating** | 3.5/5 | 4.6/5 |
| **Total Reviews** | 13 | 52 |
| **Starting Price** | €49.00 | $99.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 360dialog

Enterprises that want to automate their WhatsApp conversations with customers or send promotions via a WhatsApp Newsletter. &#10;Independent software vendors (ISVs) that want to resell the WhatsApp API.

### respond.io

Built for B2C brands using WhatsApp, TikTok \&amp; more to capture leads, chat with customers, route messages, sync CRMs \&amp; grow sales—all from one easy-to-use inbox.

## Key features

### 360dialog

- API
- Autoresponders
- CRM Software
- Chat/Messaging
- Chatbot Software
- Email Management Software
- Engagement Tracking
- Lead Qualification
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations

### respond.io

- API
- Autoresponders
- CRM Software
- Canned Responses
- Chat/Messaging
- Chatbot Software
- Email Management Software
- File Sharing Software
- Lead Distribution
- Lead Qualification
- Mobile Access
- Multi-Channel Communication
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management Software

## Links

- [View 360dialog Profile](https://www.capterra.ae/software/174965/360dialog)
- [View respond.io Profile](https://www.capterra.ae/software/179311/rocketbots)
- [View Original Comparison](https://www.capterra.ae/compare/174965/179311/360dialog/vs/rocketbots)

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