---
description: Compare Swell vs Opinew and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Swell vs Opinew - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Swell \<span\>vs\</span\> Opinew](https://www.capterra.ae/compare/172802/181008/swell/vs/opinew-product-reviews)

# Compare Swell vs Opinew

Canonical: https://www.capterra.ae/compare/172802/181008/swell/vs/opinew-product-reviews

> Detailed comparison between Swell and Opinew. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Swell | Opinew |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 355 | 42 |
| **Starting Price** | - | $9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Swell

Swell is built for healthcare and dental providers with anywhere from 1 to 1000+ locations. Other users are businesses with a physical presence that offer a reviewable service, including home services

### Opinew

Opinew is perfect for Shopify eCommerce merchants looking to boost their conversions and store authority in a quick, easy-to-use way.&#10;We are paving the new way for review management on Shopify.

## Key features

### Swell

- API
- Commenting/Notes
- Customizable Templates
- Dashboard Software
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Request
- SMS Messaging
- Template Management

### Opinew

- API
- Commenting/Notes
- Customizable Templates
- Dashboard Software
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Request
- SMS Messaging
- Template Management

## Links

- [View Swell Profile](https://www.capterra.ae/software/172802/swell)
- [View Opinew Profile](https://www.capterra.ae/software/181008/opinew-product-reviews)
- [View Original Comparison](https://www.capterra.ae/compare/172802/181008/swell/vs/opinew-product-reviews)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Swell vs Opinew - Capterra United Arab Emirates 2026","description":"Compare Swell vs Opinew and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/172802/181008/swell/vs/opinew-product-reviews","about":[{"@id":"https://www.capterra.ae/software/172802/swell#software"},{"@id":"https://www.capterra.ae/software/181008/opinew-product-reviews#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/172802/181008/swell/vs/opinew-product-reviews#breadcrumblist"},"@id":"https://www.capterra.ae/compare/172802/181008/swell/vs/opinew-product-reviews#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"Swell","description":"Swell automatically gathers private and public feedback from patients and employees of healthcare practices. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eb681717-602e-4278-9a44-0005522cd23d.png","url":"https://www.capterra.ae/software/172802/swell","@id":"https://www.capterra.ae/software/172802/swell#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":355},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Opinew","description":"Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. \n\nManage email &amp; SMS review requests &amp; offer coupons to incentivize your clients to leave a review on your shop. \n\nImport from Amazon, Aliexpress, and Ebay, and make your shop busy from the start.\n\nDisplay your product reviews using our highly customizable widgets and start increasing your store's social proof today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff45d611-d92c-4da2-a040-176b1c507b10.png","url":"https://www.capterra.ae/software/181008/opinew-product-reviews","@id":"https://www.capterra.ae/software/181008/opinew-product-reviews#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":42},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@id":"https://www.capterra.ae/compare/172802/181008/swell/vs/opinew-product-reviews#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Swell vs Opinew","position":3,"item":"https://www.capterra.ae/compare/172802/181008/swell/vs/opinew-product-reviews","@type":"ListItem"}]}]}
</script>