---
description: Compare Smile.io vs Lootly and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Smile.io vs Lootly - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Smile.io \<span\>vs\</span\> Lootly](https://www.capterra.ae/compare/169446/198824/smile-io/vs/lootly)

# Compare Smile.io vs Lootly

Canonical: https://www.capterra.ae/compare/169446/198824/smile-io/vs/lootly

> Detailed comparison between Smile.io and Lootly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smile.io | Lootly |
| **Overall rating** | 4.9/5 | 4.5/5 |
| **Total Reviews** | 67 | 2 |
| **Starting Price** | $199.00 | $49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online |

## Best for

### Smile.io

Ecommerce brands on Shopify and BigCommerce, that want to start turning their one-time customers into loyal brand advocates that come back again and again.

### Lootly

E-commerce companies looking to grow their brand loyalty, increase customer retention, and scale + track referrals from influencers, ambassadors.

## Key features

### Smile.io

- API
- Activity Tracking
- Communication Management
- Customer Activity Tracking
- Customer Profiles
- Discount Management
- Email Marketing Software
- For Customer Referrals
- Incentive Management
- Loyalty Program
- Multi-Channel Marketing
- Performance Metrics
- Point of Sale (POS)
- Referral Tracking
- Reporting/Analytics
- Rewards Management
- Social Media Integration
- Transaction History
- eCommerce Management

### Lootly

- API
- Activity Tracking
- Customer Activity Tracking
- Discount Management
- Incentive Management
- Lead Management Software
- Loyalty Program
- Multi-Channel Marketing
- Referral Tracking
- Rewards Management
- Transaction History

## Links

- [View Smile.io Profile](https://www.capterra.ae/software/169446/smile-io)
- [View Lootly Profile](https://www.capterra.ae/software/198824/lootly)
- [View Original Comparison](https://www.capterra.ae/compare/169446/198824/smile-io/vs/lootly)

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