---
description: Compare Text Request vs SegMate and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Text Request vs SegMate - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Text Request \<span\>vs\</span\> SegMate](https://www.capterra.ae/compare/167015/180431/text-request/vs/segmate)

# Compare Text Request vs SegMate

Canonical: https://www.capterra.ae/compare/167015/180431/text-request/vs/segmate

> Detailed comparison between Text Request and SegMate. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | SegMate |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1193 | 10 |
| **Starting Price** | $59.00 | $9.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### SegMate

Ecom, Local, Online and Digital Marketing

## Key features

### Text Request

- API
- Autoresponders
- Campaign Scheduling
- Canned Responses
- File Sharing Software
- Mobile Access
- Mobile Alerts
- Monitoring
- Polls/Voting
- Proactive Chat
- Real-Time Chat
- Real-Time Data
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Review Monitoring
- Scheduled Messaging
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History

### SegMate

- Autoresponders
- Canned Responses
- File Sharing Software
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View Text Request Profile](https://www.capterra.ae/software/167015/text-request)
- [View SegMate Profile](https://www.capterra.ae/software/180431/segmate)
- [View Original Comparison](https://www.capterra.ae/compare/167015/180431/text-request/vs/segmate)

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