---
description: Compare Engati vs Wati and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Engati vs Wati - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Engati \<span\>vs\</span\> Wati](https://www.capterra.ae/compare/165384/204314/engati/vs/wati)

# Compare Engati vs Wati

Canonical: https://www.capterra.ae/compare/165384/204314/engati/vs/wati

> Detailed comparison between Engati and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Engati | Wati |
| **Overall rating** | 4.0/5 | 4.6/5 |
| **Total Reviews** | 25 | 207 |
| **Starting Price** | - | $59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Engati

All enterprises&#10;Marketing Agencies&#10;Digital Marketing Companies&#10;Tech Resellers&#10;Small and Medium Businesses

### Wati

The Agentic Customer Engagement Platform built for Revenue Growth

## Key features

### Engati

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Customer Experience Management
- Customer Support Software
- File Sharing Software
- Interaction Tracking
- Live Chat Software
- Natural Language Processing
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transfers/Routing

### Wati

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Customer Engagement Software
- Customer Experience Management
- Customer Service Analytics
- Customer Support Software
- Interaction Tracking
- Live Chat Software
- Natural Language Processing
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Engati Profile](https://www.capterra.ae/software/165384/engati)
- [View Wati Profile](https://www.capterra.ae/software/204314/wati)
- [View Original Comparison](https://www.capterra.ae/compare/165384/204314/engati/vs/wati)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Engati vs Wati - Capterra United Arab Emirates 2026","description":"Compare Engati vs Wati and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/165384/204314/engati/vs/wati","about":[{"@id":"https://www.capterra.ae/software/165384/engati#software"},{"@id":"https://www.capterra.ae/software/204314/wati#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/165384/204314/engati/vs/wati#breadcrumblist"},"@id":"https://www.capterra.ae/compare/165384/204314/engati/vs/wati#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"name":"Engati","description":"The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. \n\nIt empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels- WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, &amp; private labeling. \n\nUsing Engati you can leverage the power of machine learning, NLP/NLU to design.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/767258ba-47c7-462f-884d-8714f3e658df.jpeg","url":"https://www.capterra.ae/software/165384/engati","@id":"https://www.capterra.ae/software/165384/engati#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":25,"ratingValue":4.0},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Wati","description":"Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the Agentic Customer Engagement Platform for Revenue Growth. \n\n© Wati 2026. Clare.ai Limited. GDPR Compliant. ISO/IEC 27001 Certified.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95b17574-167d-45a4-88f9-ab69dd5a64c6.png","url":"https://www.capterra.ae/software/204314/wati","@id":"https://www.capterra.ae/software/204314/wati#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":207,"ratingValue":4.6},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ae/compare/165384/204314/engati/vs/wati#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Engati vs Wati","position":3,"item":"https://www.capterra.ae/compare/165384/204314/engati/vs/wati","@type":"ListItem"}]}]}
</script>
