---
description: Compare Zendesk Suite vs HaloCRM and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zendesk Suite vs HaloCRM - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zendesk Suite \<span\>vs\</span\> HaloCRM](https://www.capterra.ae/compare/164283/1041683/zendesk/vs/halocrm)

# Compare Zendesk Suite vs HaloCRM

Canonical: https://www.capterra.ae/compare/164283/1041683/zendesk/vs/halocrm

> Detailed comparison between Zendesk Suite and HaloCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | HaloCRM |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 4090 | 3 |
| **Starting Price** | $115.00 | £40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

### HaloCRM

Ideally suited to companies of all sizes, in any industry, looking for an intuitive, omnichannel customer service solution.

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Call Scripting
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Web-based Deployment
- Workflow Management Software

### HaloCRM

- API
- Activity Tracking
- Call Scripting
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customer Engagement Software
- Customizable Reports
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Web-based Deployment
- Workflow Management Software

## Links

- [View Zendesk Suite Profile](https://www.capterra.ae/software/164283/zendesk)
- [View HaloCRM Profile](https://www.capterra.ae/software/1041683/halocrm)
- [View Original Comparison](https://www.capterra.ae/compare/164283/1041683/zendesk/vs/halocrm)

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