---
description: Compare BMC Helix ITSM vs ManageEngine Endpoint Central and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare BMC Helix ITSM vs ManageEngine Endpoint Central - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [BMC Helix ITSM \<span\>vs\</span\> ManageEngine Endpoint Central](https://www.capterra.ae/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central)

# Compare BMC Helix ITSM vs ManageEngine Endpoint Central

Canonical: https://www.capterra.ae/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central

> Detailed comparison between BMC Helix ITSM and ManageEngine Endpoint Central. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BMC Helix ITSM | ManageEngine Endpoint Central |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 115 | 1489 |
| **Starting Price** | - | $795.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### BMC Helix ITSM

\-

### ManageEngine Endpoint Central

ManageEngine Endpoint Central is used by IT administrators, security teams, system administrators, network managers, and organizations requiring endpoint management and security solutions.

## Key features

### BMC Helix ITSM

- API
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Tracking Software
- Change Management Software
- Configuration Management
- Dashboard Software
- Help Desk Management
- Incident Management Software
- Problem Management
- Support Ticket Management

### ManageEngine Endpoint Central

- AI/Machine Learning
- API
- Activity Tracking
- Alerts/Notifications
- Application Security
- Approval Process Control
- Asset Tracking Software
- Capacity Management
- Change Management Software
- Configuration Management
- Dashboard Software
- Help Desk Management
- Incident Management Software
- Monitoring
- Packaging Software
- Portable License
- Problem Management
- Root Cause Analysis
- Scheduling Software

## Links

- [View BMC Helix ITSM Profile](https://www.capterra.ae/software/164195/remedy-it-service-management)
- [View ManageEngine Endpoint Central Profile](https://www.capterra.ae/software/170018/manageengine-desktop-central)
- [View Original Comparison](https://www.capterra.ae/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central)

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