---
description: Compare Dynamics 365 vs Zoho CRM Plus and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare Dynamics 365 vs Zoho CRM Plus - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365 \<span\>vs\</span\> Zoho CRM Plus](https://www.capterra.ae/compare/157279/182207/dynamics-365/vs/zoho-crmplus)

# Compare Dynamics 365 vs Zoho CRM Plus

Canonical: https://www.capterra.ae/compare/157279/182207/dynamics-365/vs/zoho-crmplus

> Detailed comparison between Dynamics 365 and Zoho CRM Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | Zoho CRM Plus |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 5811 | 71 |
| **Starting Price** | $50.00 | $45.65 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### Zoho CRM Plus

Small and Medium businesses, Mid-sized businesses, and Enterprise level businesses.

## Key features

### Dynamics 365

- API
- Activity Tracking
- CRM Software
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Templates
- Email Management Software
- Email Marketing Software
- Knowledge Management Software
- Marketing Automation Software
- Multi-Channel Communication
- Multi-Channel Marketing
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Workflow Management Software

### Zoho CRM Plus

- API
- Activity Tracking
- CRM Software
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Templates
- Email Management Software
- Email Marketing Software
- Knowledge Management Software
- Marketing Automation Software
- Multi-Channel Communication
- Multi-Channel Marketing
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Workflow Management Software

## Links

- [View Dynamics 365 Profile](https://www.capterra.ae/software/157279/dynamics-365)
- [View Zoho CRM Plus Profile](https://www.capterra.ae/software/182207/zoho-crmplus)
- [View Original Comparison](https://www.capterra.ae/compare/157279/182207/dynamics-365/vs/zoho-crmplus)

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