---
description: Compare Dynamics 365 vs Live Agent and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Dynamics 365 vs Live Agent - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365 \<span\>vs\</span\> Live Agent](https://www.capterra.ae/compare/157279/1036615/dynamics-365/vs/live-agent)

# Compare Dynamics 365 vs Live Agent

Canonical: https://www.capterra.ae/compare/157279/1036615/dynamics-365/vs/live-agent

> Detailed comparison between Dynamics 365 and Live Agent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | Live Agent |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 5811 | 6 |
| **Starting Price** | $50.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | Documentation | - |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### Live Agent

Intended for digital customer service

## Key features

### Dynamics 365

- Accounts Receivable Software
- Calendar/Reminder System
- Customer Engagement Software
- Data Integration
- Employee Scheduling Software
- Filtering
- For Real Estate
- For Startups
- Fund Management
- KPI Monitoring
- Knowledge Base Management
- Lead Generation Software
- Monitoring
- Multi-Channel Communication
- Online Invoicing
- Real-Time Data
- Reminders
- Scheduling Software
- Status Tracking
- Support Ticket Management

### Live Agent

- Knowledge Base Management
- Multi-Channel Communication
- Support Ticket Management

## Links

- [View Dynamics 365 Profile](https://www.capterra.ae/software/157279/dynamics-365)
- [View Live Agent Profile](https://www.capterra.ae/software/1036615/live-agent)
- [View Original Comparison](https://www.capterra.ae/compare/157279/1036615/dynamics-365/vs/live-agent)

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