---
description: Compare HESK vs Supremo Remote Desktop and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare HESK vs Supremo Remote Desktop - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [HESK \<span\>vs\</span\> Supremo Remote Desktop](https://www.capterra.ae/compare/156452/177094/hesk/vs/supremo-remote-desktop)

# Compare HESK vs Supremo Remote Desktop

Canonical: https://www.capterra.ae/compare/156452/177094/hesk/vs/supremo-remote-desktop

> Detailed comparison between HESK and Supremo Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HESK | Supremo Remote Desktop |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 8 | 447 |
| **Starting Price** | $39.95 | $199.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Documentation | Documentation |

## Best for

### HESK

The software offers helpdesk capabilities to information technology (IT) organizations.

### Supremo Remote Desktop

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

## Key features

### HESK

- Knowledge Base Management
- Real-Time Chat
- Ticket Management

### Supremo Remote Desktop

- Access Controls/Permissions
- Chat/Messaging
- Diagnostics Tools
- File Sharing Software
- File Transfer
- For MSPs
- Issue Management
- Knowledge Base Management
- Monitoring
- Multi-Channel Communication
- Multiple User Accounts
- Performance Metrics
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Sharing Software
- Secure Login
- Ticket Management
- Unattended Access

## Links

- [View HESK Profile](https://www.capterra.ae/software/156452/hesk)
- [View Supremo Remote Desktop Profile](https://www.capterra.ae/software/177094/supremo-remote-desktop)
- [View Original Comparison](https://www.capterra.ae/compare/156452/177094/hesk/vs/supremo-remote-desktop)

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