---
description: Compare Zoho CRM vs Substrata and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho CRM vs Substrata - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zoho CRM \<span\>vs\</span\> Substrata](https://www.capterra.ae/compare/155928/201748/zoho-crm/vs/substrata-scip)

# Compare Zoho CRM vs Substrata

Canonical: https://www.capterra.ae/compare/155928/201748/zoho-crm/vs/substrata-scip

> Detailed comparison between Zoho CRM and Substrata. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Substrata |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 7003 | 166 |
| **Starting Price** | $14.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### Substrata

Small to large businesses in B2B sales, energy, logistics, real estate, consulting, and professional services.

## Key features

### Zoho CRM

- API
- Access Controls/Permissions
- Activity Tracking
- CRM Software
- Contact Database
- Contact Management Software
- Dashboard Software
- Deal Management
- Email Management Software
- Email Tracking Software
- For Sales Teams/Organizations
- Live Chat Software
- Onboarding Software
- Opportunity Management
- Performance Management
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Workflow Management Software

### Substrata

- API
- Access Controls/Permissions
- Activity Tracking
- CRM Software
- Contact Database
- Contact Management Software
- Dashboard Software
- Deal Management
- Email Management Software
- Email Tracking Software
- For Sales Teams/Organizations
- Live Chat Software
- Onboarding Software
- Opportunity Management
- Performance Management
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Workflow Management Software

## Links

- [View Zoho CRM Profile](https://www.capterra.ae/software/155928/zoho-crm)
- [View Substrata Profile](https://www.capterra.ae/software/201748/substrata-scip)
- [View Original Comparison](https://www.capterra.ae/compare/155928/201748/zoho-crm/vs/substrata-scip)

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