---
description: Compare Zoho CRM vs ZIWO and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare Zoho CRM vs ZIWO - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zoho CRM \<span\>vs\</span\> ZIWO](https://www.capterra.ae/compare/155928/171265/zoho-crm/vs/ziwo)

# Compare Zoho CRM vs ZIWO

Canonical: https://www.capterra.ae/compare/155928/171265/zoho-crm/vs/ziwo

> Detailed comparison between Zoho CRM and ZIWO. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | ZIWO |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 6977 | 108 |
| **Starting Price** | $14.00 | $40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### ZIWO

ZIWO is used by service, sales, and support teams needing clear, reliable communication across voice and messaging - especially in multilingual, remote, and regional operations in the GCC.

## Key features

### Zoho CRM

- API
- Activity Tracking
- Alerts/Escalation
- CRM Software
- Chat/Messaging
- Collaboration Tools
- Conversion Tracking
- Customizable Reports
- File Sharing Software
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Tagging

### ZIWO

- API
- Activity Tracking
- Alerts/Escalation
- CRM Software
- Chat/Messaging
- Collaboration Tools
- Conversion Tracking
- Customizable Reports
- File Sharing Software
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritization
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Tagging

## Links

- [View Zoho CRM Profile](https://www.capterra.ae/software/155928/zoho-crm)
- [View ZIWO Profile](https://www.capterra.ae/software/171265/ziwo)
- [View Original Comparison](https://www.capterra.ae/compare/155928/171265/zoho-crm/vs/ziwo)

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