---
description: Compare Zoho CRM vs Trustpilot and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho CRM vs Trustpilot - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zoho CRM \<span\>vs\</span\> Trustpilot](https://www.capterra.ae/compare/155928/169618/zoho-crm/vs/trustpilot)

# Compare Zoho CRM vs Trustpilot

Canonical: https://www.capterra.ae/compare/155928/169618/zoho-crm/vs/trustpilot

> Detailed comparison between Zoho CRM and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | Trustpilot |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 6964 | 1202 |
| **Starting Price** | $14.00 | $299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

## Key features

### Zoho CRM

- API
- Customer Database
- Customizable Reports
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Visual Analytics

### Trustpilot

- API
- Customer Database
- Customizable Reports
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Visual Analytics

## Links

- [View Zoho CRM Profile](https://www.capterra.ae/software/155928/zoho-crm)
- [View Trustpilot Profile](https://www.capterra.ae/software/169618/trustpilot)
- [View Original Comparison](https://www.capterra.ae/compare/155928/169618/zoho-crm/vs/trustpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Zoho CRM vs Trustpilot - Capterra United Arab Emirates 2026","description":"Compare Zoho CRM vs Trustpilot and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/155928/169618/zoho-crm/vs/trustpilot","about":[{"@id":"https://www.capterra.ae/software/155928/zoho-crm#software"},{"@id":"https://www.capterra.ae/software/169618/trustpilot#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/155928/169618/zoho-crm/vs/trustpilot#breadcrumblist"},"@id":"https://www.capterra.ae/compare/155928/169618/zoho-crm/vs/trustpilot#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"Zoho CRM","description":"Zoho CRM is a customer lifecycle management solution that helps businesses manage organization-wide sales, marketing, customer support, service, and inventory management in a single business system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4a3f485-14ae-4f08-b59c-974d59dfb02b.jpeg","url":"https://www.capterra.ae/software/155928/zoho-crm","@id":"https://www.capterra.ae/software/155928/zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6964},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.ae/software/169618/trustpilot","@id":"https://www.capterra.ae/software/169618/trustpilot#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1202},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ae/compare/155928/169618/zoho-crm/vs/trustpilot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Zoho CRM vs Trustpilot","position":3,"item":"https://www.capterra.ae/compare/155928/169618/zoho-crm/vs/trustpilot","@type":"ListItem"}]}]}
</script>