---
description: Compare CleverTap vs Dynamics 365 Customer Insights and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CleverTap vs Dynamics 365 Customer Insights - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Campaign Management Software](/directory/30012/campaign-management/software) > [CleverTap \<span\>vs\</span\> Dynamics 365 Customer Insights](https://www.capterra.ae/compare/155737/1026819/clevertap/vs/dynamics-365-customer-insights)

# Compare CleverTap vs Dynamics 365 Customer Insights

Canonical: https://www.capterra.ae/compare/155737/1026819/clevertap/vs/dynamics-365-customer-insights

> Detailed comparison between CleverTap and Dynamics 365 Customer Insights. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CleverTap | Dynamics 365 Customer Insights |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 59 | 2 |
| **Starting Price** | - | $1,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### CleverTap

CleverTap is built for B2C brands and used by teams responsible for retention, growth, engagement. That includes marketing, product, growth, retention, teams across multiple industries.

### Dynamics 365 Customer Insights

Business leaders, marketing teams, sales teams, and service teams.

## Key features

### CleverTap

- Activity Dashboard
- Activity Tracking
- Behavior Tracking
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Segmentation
- Customizable Reports
- Mobile Alerts
- Multiple Data Sources
- Predictive Analytics Software
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Revenue Tracking
- Third-Party Integrations
- Uninstall Tracking
- Website Visitor Tracking

### Dynamics 365 Customer Insights

- Activity Dashboard
- Activity Tracking
- Behavior Tracking
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping
- Customer Segmentation
- Data Integration
- GDPR Compliance Software
- Multiple Data Sources
- Predictive Analytics Software
- Real-Time Analytics
- Reporting & Statistics
- Third-Party Integrations

## Links

- [View CleverTap Profile](https://www.capterra.ae/software/155737/clevertap)
- [View Dynamics 365 Customer Insights Profile](https://www.capterra.ae/software/1026819/dynamics-365-customer-insights)
- [View Original Comparison](https://www.capterra.ae/compare/155737/1026819/clevertap/vs/dynamics-365-customer-insights)

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