18 years helping Emirati businesses
choose better software
RingCentral Contact Center vs Nextiva CRM
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
$65.00/month
$6.99/month
Deliver a better customer service experience with RingCentral Contact Center. Meet customers on their preferred channel to provide immediate, helpful service at any time.
Businesses needing multi-channel customer support software that allows agents to help customers over multiple communication channels, managing all of their interactions in one place.
- API
- Contact Database
- Contact Management Software
- Lead Management Software
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Workflow Management Software
- API
- Contact Database
- Contact Management Software
- Lead Management Software
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Workflow Management Software
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat