---
description: Compare ServiceNow Problem Management vs ManageEngine Endpoint Central and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ServiceNow Problem Management vs ManageEngine Endpoint Central - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [ServiceNow Problem Management \<span\>vs\</span\> ManageEngine Endpoint Central](https://www.capterra.ae/compare/152872/170018/servicenow-problem-management/vs/manageengine-desktop-central)

# Compare ServiceNow Problem Management vs ManageEngine Endpoint Central

Canonical: https://www.capterra.ae/compare/152872/170018/servicenow-problem-management/vs/manageengine-desktop-central

> Detailed comparison between ServiceNow Problem Management and ManageEngine Endpoint Central. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow Problem Management | ManageEngine Endpoint Central |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 42 | 1822 |
| **Starting Price** | - | $104.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow Problem Management

\-

### ManageEngine Endpoint Central

IT administrators and security teams in mid-sized to large enterprises managing distributed, multi-OS device environments across on-premises, cloud, or hybrid infrastructure.

## Key features

### ServiceNow Problem Management

- Configuration Management
- Dashboard Software
- IT Reporting
- Incident Management Software
- Real-Time Monitoring

### ManageEngine Endpoint Central

- AI/Machine Learning
- Application Security
- Asset Tracking Software
- Capacity Management
- Configuration Management
- Customizable Reports
- Dashboard Software
- Help Desk Management
- IT Reporting
- Incident Management Software
- Monitoring
- Portable License
- Real-Time Monitoring
- Real-time Alerts
- Remediation Management
- Risk Analysis
- Root Cause Analysis
- Scheduling Software
- Threat Protection
- Threat Response

## Links

- [View ServiceNow Problem Management Profile](https://www.capterra.ae/software/152872/servicenow-problem-management)
- [View ManageEngine Endpoint Central Profile](https://www.capterra.ae/software/170018/manageengine-desktop-central)
- [View Original Comparison](https://www.capterra.ae/compare/152872/170018/servicenow-problem-management/vs/manageengine-desktop-central)

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