---
description: Compare ServiceNow Problem Management vs Addigy and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ServiceNow Problem Management vs Addigy - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [ServiceNow Problem Management \<span\>vs\</span\> Addigy](https://www.capterra.ae/compare/152872/154787/servicenow-problem-management/vs/addigy)

# Compare ServiceNow Problem Management vs Addigy

Canonical: https://www.capterra.ae/compare/152872/154787/servicenow-problem-management/vs/addigy

> Detailed comparison between ServiceNow Problem Management and Addigy. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow Problem Management | Addigy |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 42 | 14 |
| **Starting Price** | - | - |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow Problem Management

\-

### Addigy

Addigy is for MSPs and enterprise IT teams who need to manage and secure the Apple devices connecting to their managed networks.

## Key features

### ServiceNow Problem Management

- Configuration Management
- Dashboard Software
- IT Reporting
- Incident Management Software
- Knowledge Management Software
- Real-Time Monitoring
- Task Management Software
- Ticket Management

### Addigy

- Asset Tracking Software
- Automatic User/Device Recognition
- Capacity Management
- Configuration Management
- Contract/License Management
- Dashboard Software
- For MSPs
- IT Reporting
- Incident Management Software
- Knowledge Management Software
- Monitoring
- Real-Time Data
- Real-Time Monitoring
- Real-time Alerts
- Remediation Management
- Scheduling Software
- Support Ticket Management
- Task Management Software
- Ticket Management
- Wireless Internet Access Control

## Links

- [View ServiceNow Problem Management Profile](https://www.capterra.ae/software/152872/servicenow-problem-management)
- [View Addigy Profile](https://www.capterra.ae/software/154787/addigy)
- [View Original Comparison](https://www.capterra.ae/compare/152872/154787/servicenow-problem-management/vs/addigy)

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