---
description: Compare HubSpot CRM vs Gorgias and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare HubSpot CRM vs Gorgias - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [HubSpot CRM \<span\>vs\</span\> Gorgias](https://www.capterra.ae/compare/152373/155357/hubspot-crm/vs/gorgias)

# Compare HubSpot CRM vs Gorgias

Canonical: https://www.capterra.ae/compare/152373/155357/hubspot-crm/vs/gorgias

> Detailed comparison between HubSpot CRM and Gorgias. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HubSpot CRM | Gorgias |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 4491 | 135 |
| **Starting Price** | $20.00 | $60.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### HubSpot CRM

HubSpot Smart CRM gives your team the context to win deals. Records stay current from calls, emails, and meetings, so reps can focus on buyers and leaders can plan around their pipeline.

### Gorgias

Customer experience, support, and marketing teams of DTC brands selling online with Ecommerce stores built on Shopify, BigCommerce, WooCommerce, Magento, and PrestaShop.

## Key features

### HubSpot CRM

- API
- Activity Dashboard
- Case Management Software
- Communication Management
- Contact Management Software
- Customer Database
- Customer Segmentation
- Customizable Templates
- Email Management Software
- Email Templates
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Social Media Integration
- Social Media Monitoring Software
- Tagging
- Template Management
- Workflow Management Software

### Gorgias

- API
- Activity Dashboard
- Case Management Software
- Communication Management
- Contact Management Software
- Customer Database
- Customer Segmentation
- Customizable Templates
- Email Management Software
- Email Templates
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Social Media Integration
- Social Media Monitoring Software
- Tagging
- Template Management
- Workflow Management Software

## Links

- [View HubSpot CRM Profile](https://www.capterra.ae/software/152373/hubspot-crm)
- [View Gorgias Profile](https://www.capterra.ae/software/155357/gorgias)
- [View Original Comparison](https://www.capterra.ae/compare/152373/155357/hubspot-crm/vs/gorgias)

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