---
description: Compare CTM vs Nextiva and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CTM vs Nextiva - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [CTM \<span\>vs\</span\> Nextiva](https://www.capterra.ae/compare/152004/175788/call-tracking-software/vs/nextiva)

# Compare CTM vs Nextiva

Canonical: https://www.capterra.ae/compare/152004/175788/call-tracking-software/vs/nextiva

> Detailed comparison between CTM and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Nextiva |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 158 | 916 |
| **Starting Price** | $79.00 | $25.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Videos |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### CTM

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Management Software
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Workforce Management Software

### Nextiva

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Management Software
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Workforce Management Software

## Links

- [View CTM Profile](https://www.capterra.ae/software/152004/call-tracking-software)
- [View Nextiva Profile](https://www.capterra.ae/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.ae/compare/152004/175788/call-tracking-software/vs/nextiva)

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