---
description: Compare CTM vs JustCall and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CTM vs JustCall - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/30999/auto-dialer/software) > [CTM \<span\>vs\</span\> JustCall](https://www.capterra.ae/compare/152004/157853/call-tracking-software/vs/justcall)

# Compare CTM vs JustCall

Canonical: https://www.capterra.ae/compare/152004/157853/call-tracking-software/vs/justcall

> Detailed comparison between CTM and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CTM | JustCall |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 158 | 224 |
| **Starting Price** | $79.00 | $29.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### JustCall

Built for sales and support teams that rely on high-volume calling and SMS to drive revenue, close deals, follow up consistently, and hit pipeline goals.

## Key features

### CTM

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Integrations Management
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Performance Management
- Real-Time Reporting
- Recording
- Scheduled Messaging

### JustCall

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Integrations Management
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Performance Management
- Real-Time Reporting
- Recording
- Scheduled Messaging

## Links

- [View CTM Profile](https://www.capterra.ae/software/152004/call-tracking-software)
- [View JustCall Profile](https://www.capterra.ae/software/157853/justcall)
- [View Original Comparison](https://www.capterra.ae/compare/152004/157853/call-tracking-software/vs/justcall)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CTM vs JustCall - Capterra United Arab Emirates 2026","description":"Compare CTM vs JustCall and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/152004/157853/call-tracking-software/vs/justcall","about":[{"@id":"https://www.capterra.ae/software/152004/call-tracking-software#software"},{"@id":"https://www.capterra.ae/software/157853/justcall#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/152004/157853/call-tracking-software/vs/justcall#breadcrumblist"},"@id":"https://www.capterra.ae/compare/152004/157853/call-tracking-software/vs/justcall#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE"},{"name":"CTM","description":"CTM is a conversation analytics software that helps sales and marketing teams gain insights into customer interactions. The platform analyzes call recordings, transcripts, and live conversations to uncover information about customer preferences and behaviors. Features like AskAI enhance data analysis capabilities for more effective decision-making.\n\nThe software includes workflow automation tools such as call routing, lead management, and performance tracking to streamline sales processes. CTM integrates with platforms like Google Ads, HubSpot, and Salesforce to centralize data across systems. With SOC 2 compliance and regulatory solutions for HIPAA and GDPR, CTM maintains security standards. The platform offers API access for customization, along with sub-account structures and white-label options. Through comprehensive analytics and automation capabilities, CTM enables organizations to make data-driven decisions based on customer conversation insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/43f1653b-2dc8-421f-83b6-0697456f0807.png","url":"https://www.capterra.ae/software/152004/call-tracking-software","@id":"https://www.capterra.ae/software/152004/call-tracking-software#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":158},"offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"JustCall","description":"JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helped businesses connect, close, and support customers across voice, SMS, email, and WhatsApp.\n\nWith AI Voice Agents that handle calls 24/7, automatic call scoring, rep coaching, and workflow automation — all in one platform with 100+ CRM integrations — JustCall takes the manual work off your team's plate. Reps get more time selling. Managers get full visibility. Customers get faster, smarter support even after hours.\n\nWhether you're looking to book more meetings, reduce churn, or stop missing inbound leads, JustCall gives your team everything it needs to move faster and perform better.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b541d827-ebab-49f9-9c80-1b087d5fefd5.png","url":"https://www.capterra.ae/software/157853/justcall","@id":"https://www.capterra.ae/software/157853/justcall#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":224},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ae/compare/152004/157853/call-tracking-software/vs/justcall#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Auto Dialer Software","position":2,"item":"/directory/30999/auto-dialer/software","@type":"ListItem"},{"name":"CTM vs JustCall","position":3,"item":"https://www.capterra.ae/compare/152004/157853/call-tracking-software/vs/justcall","@type":"ListItem"}]}]}
</script>