---
description: Compare Listen360 vs Applause and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Listen360 vs Applause - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Listen360 \<span\>vs\</span\> Applause](https://www.capterra.ae/compare/151950/156088/listen360/vs/applause)

# Compare Listen360 vs Applause

Canonical: https://www.capterra.ae/compare/151950/156088/listen360/vs/applause

> Detailed comparison between Listen360 and Applause. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Listen360 | Applause |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 57 | 1 |
| **Starting Price** | $99.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Listen360

Built for franchisors and multi-location brands in wellness, beauty, fitness, and children’s services, Listen360 helps businesses seeking to improve customer satisfaction, manage reputation, and reduc

### Applause

\-

## Key features

### Listen360

- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Customizable Reports
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Pulse Surveys
- Real-Time Data
- Reminders
- Reporting/Analytics
- Review Monitoring
- SSL Security
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Applause

- API
- Activity Dashboard
- Bug Tracking Software
- Reporting/Analytics

## Links

- [View Listen360 Profile](https://www.capterra.ae/software/151950/listen360)
- [View Applause Profile](https://www.capterra.ae/software/156088/applause)
- [View Original Comparison](https://www.capterra.ae/compare/151950/156088/listen360/vs/applause)

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