17 years helping Emirati businesses
choose better software
INSIDE vs Botsplash
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
$120.00/month
Not provided by vendor
Ratings
Best for
Luxury fashion, beauty, jewellery, government, utilities and telecoms, automotive, hospitality and travel, financial institutions, universities, electronics, and any organization who prioritizes CX.
Botsplash is designed for medium to enterprise-sized businesses across a broad spectrum of industries seeking to enhance their customer engagement through digital channels.
Features
- AI/Machine Learning
- Customer Service Analytics
- Engagement Tracking
- File Sharing Software
- Monitoring
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- AI/Machine Learning
- Customer Service Analytics
- Engagement Tracking
- File Sharing Software
- Monitoring
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat