---
description: Compare ISL Light vs Ticketing As A Service and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare ISL Light vs Ticketing As A Service - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [ISL Light \<span\>vs\</span\> Ticketing As A Service](https://www.capterra.ae/compare/146892/1071849/isl-light/vs/Ticketing-As-A-Service)

# Compare ISL Light vs Ticketing As A Service

Canonical: https://www.capterra.ae/compare/146892/1071849/isl-light/vs/Ticketing-As-A-Service

> Detailed comparison between ISL Light and Ticketing As A Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ISL Light | Ticketing As A Service |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 779 | 0 |
| **Starting Price** | $34.90 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### ISL Light

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments.  Strongest markets are Japan, Europe and US.

### Ticketing As A Service

\-

## Key features

### ISL Light

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Customizable Reports
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Presentation Streaming
- Real-Time Data
- Real-Time Notifications
- Reporting/Analytics
- Secure Data Storage
- Service Level Agreement (SLA) Management
- Single Sign On Software
- Surveys & Feedback
- Third-Party Integrations
- Video Chat
- Video Support
- Workflow Management Software

### Ticketing As A Service

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Multi-Channel Communication
- Real-Time Notifications
- Reporting/Analytics
- Secure Data Storage
- Service Level Agreement (SLA) Management
- Single Sign On Software
- Third-Party Integrations
- Workflow Management Software

## Links

- [View ISL Light Profile](https://www.capterra.ae/software/146892/isl-light)
- [View Ticketing As A Service Profile](https://www.capterra.ae/software/1071849/Ticketing-As-A-Service)
- [View Original Comparison](https://www.capterra.ae/compare/146892/1071849/isl-light/vs/Ticketing-As-A-Service)

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