---
description: Compare Akita vs Zoho CRM and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare Akita vs Zoho CRM - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Competitive Intelligence Software](/directory/30539/competitive-intelligence/software) > [Akita \<span\>vs\</span\> Zoho CRM](https://www.capterra.ae/compare/146056/155928/akita/vs/zoho-crm)

# Compare Akita vs Zoho CRM

Canonical: https://www.capterra.ae/compare/146056/155928/akita/vs/zoho-crm

> Detailed comparison between Akita and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Akita | Zoho CRM |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 8 | 6973 |
| **Starting Price** | $160.00 | $14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Akita

Designed for SMBs and enterprises, it is a SaaS solution that helps manage customer segmentation, automate playbooks, create customizable health scores, identify cross-selling opportunities, and more.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Akita

- API
- Activity Tracking
- Communication Management
- Configurable Workflow
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customer History
- Customizable Reports
- Engagement Tracking
- Marketing Automation Software
- Onboarding Software
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Task Management Software
- Visual Analytics
- Workflow Management Software

### Zoho CRM

- API
- Activity Tracking
- Communication Management
- Configurable Workflow
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customer History
- Customizable Reports
- Engagement Tracking
- Marketing Automation Software
- Onboarding Software
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Task Management Software
- Visual Analytics
- Workflow Management Software

## Links

- [View Akita Profile](https://www.capterra.ae/software/146056/akita)
- [View Zoho CRM Profile](https://www.capterra.ae/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.ae/compare/146056/155928/akita/vs/zoho-crm)

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