---
description: Compare kintone vs Zendesk Suite and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare kintone vs Zendesk Suite - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [App Design Software](/directory/31063/app-design/software) > [kintone \<span\>vs\</span\> Zendesk Suite](https://www.capterra.ae/compare/143607/164283/kintone/vs/zendesk)

# Compare kintone vs Zendesk Suite

Canonical: https://www.capterra.ae/compare/143607/164283/kintone/vs/zendesk

> Detailed comparison between kintone and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | kintone | Zendesk Suite |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 153 | 4072 |
| **Starting Price** | $24.00 | $39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### kintone

Whether you are a small business or an enterprise, Kintone's customizability and scalability can fit your business needs. Over 30,000 companies use Kintone, and 1000+ apps are deployed daily.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### kintone

- API
- Activity Tracking
- Audit Trail
- Change Management Software
- Commenting/Notes
- Configurable Workflow
- Content Management System (CMS) Software
- Customer Database
- Customizable Reports
- File Sharing Software
- Full Text Search
- Issue Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- SSL Security
- Sales Pipeline Management
- Search/Filter
- Task Management Software
- Workflow Management Software

### Zendesk Suite

- API
- Activity Tracking
- Audit Trail
- Change Management Software
- Commenting/Notes
- Configurable Workflow
- Content Management System (CMS) Software
- Customer Database
- Customizable Reports
- File Sharing Software
- Full Text Search
- Issue Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- SSL Security
- Sales Pipeline Management
- Search/Filter
- Task Management Software
- Workflow Management Software

## Links

- [View kintone Profile](https://www.capterra.ae/software/143607/kintone)
- [View Zendesk Suite Profile](https://www.capterra.ae/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.ae/compare/143607/164283/kintone/vs/zendesk)

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