---
description: Compare Hiver vs Gmelius and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Hiver vs Gmelius - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [Hiver \<span\>vs\</span\> Gmelius](https://www.capterra.ae/compare/142975/172417/hiver/vs/gmelius)

# Compare Hiver vs Gmelius

Canonical: https://www.capterra.ae/compare/142975/172417/hiver/vs/gmelius

> Detailed comparison between Hiver and Gmelius. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Gmelius |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 146 | 43 |
| **Starting Price** | $55.00 | $15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### Gmelius

Teams who want to collaborate, manage projects and optimize workflows inside the tools they already use like Gmail, Slack or Trello. No need to migrate data nor train your teams on another platform.

## Key features

### Hiver

- @mentions
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Email Distribution
- Email Monitoring
- Email Templates
- File Sharing Software
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Shared Inboxes
- Status Tracking
- Task Management Software
- Workflow Management Software

### Gmelius

- @mentions
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Email Distribution
- Email Monitoring
- Email Templates
- File Sharing Software
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Shared Inboxes
- Status Tracking
- Task Management Software
- Workflow Management Software

## Links

- [View Hiver Profile](https://www.capterra.ae/software/142975/hiver)
- [View Gmelius Profile](https://www.capterra.ae/software/172417/gmelius)
- [View Original Comparison](https://www.capterra.ae/compare/142975/172417/hiver/vs/gmelius)

-----

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