---
description: Compare CallRail vs Ooma Office and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CallRail vs Ooma Office - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [CallRail \<span\>vs\</span\> Ooma Office](https://www.capterra.ae/compare/141829/174109/callrail/vs/ooma-office)

# Compare CallRail vs Ooma Office

Canonical: https://www.capterra.ae/compare/141829/174109/callrail/vs/ooma-office

> Detailed comparison between CallRail and Ooma Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CallRail | Ooma Office |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 173 | 248 |
| **Starting Price** | $55.00 | $19.95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### CallRail

CallRail is perfect for marketing agencies, data-driven marketers, multi-location businesses, small business owners, and anyone who relies on quality inbound calls to grow their business.

### Ooma Office

Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries.

## Key features

### CallRail

- Access Controls/Permissions
- Alerts/Notifications
- Automatic Call Distribution
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Tagging
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- IVR
- Live Chat Software
- Multi-Channel Communication
- VoIP Connection
- Voice Mail

### Ooma Office

- Access Controls/Permissions
- Alerts/Notifications
- Automatic Call Distribution
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- IVR
- Live Chat Software
- Multi-Channel Communication
- VoIP Connection
- Voice Mail

## Links

- [View CallRail Profile](https://www.capterra.ae/software/141829/callrail)
- [View Ooma Office Profile](https://www.capterra.ae/software/174109/ooma-office)
- [View Original Comparison](https://www.capterra.ae/compare/141829/174109/callrail/vs/ooma-office)

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