---
description: Compare MiVoice Business Solution vs Avaya Cloud Office and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare MiVoice Business Solution vs Avaya Cloud Office - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [MiVoice Business Solution \<span\>vs\</span\> Avaya Cloud Office](https://www.capterra.ae/compare/140996/212483/MiVoice-Business-Solution/vs/avaya-ip-office)

# Compare MiVoice Business Solution vs Avaya Cloud Office

Canonical: https://www.capterra.ae/compare/140996/212483/MiVoice-Business-Solution/vs/avaya-ip-office

> Detailed comparison between MiVoice Business Solution and Avaya Cloud Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MiVoice Business Solution | Avaya Cloud Office |
| **Overall rating** | 4.2/5 | 4.2/5 |
| **Total Reviews** | 283 | 45 |
| **Starting Price** | $4.11 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### MiVoice Business Solution

MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.

### Avaya Cloud Office

Customer Service Supervisor , Contact Center Team Lead

## Key features

### MiVoice Business Solution

- API
- Activity Tracking
- Archiving & Retention
- Call Center Management
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- File Sharing Software
- Live Chat Software
- Presentation Streaming
- Real-Time Chat
- Real-Time Data
- Recording
- Reporting/Analytics
- Screen Sharing Software
- Unified Communications Software
- Video Conferencing Software

### Avaya Cloud Office

- API
- Call Center Management
- Chat/Messaging
- Conferencing
- Contact Management Software
- Live Chat Software
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Reporting/Analytics
- Screen Sharing Software
- Unified Communications Software
- Video Conferencing Software

## Links

- [View MiVoice Business Solution Profile](https://www.capterra.ae/software/140996/MiVoice-Business-Solution)
- [View Avaya Cloud Office Profile](https://www.capterra.ae/software/212483/avaya-ip-office)
- [View Original Comparison](https://www.capterra.ae/compare/140996/212483/MiVoice-Business-Solution/vs/avaya-ip-office)

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