---
description: Compare XCALLY vs Cisco Unified Communications Manager and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare XCALLY vs Cisco Unified Communications Manager - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [XCALLY \<span\>vs\</span\> Cisco Unified Communications Manager](https://www.capterra.ae/compare/136894/157096/xcally/vs/unified-communications-manager)

# Compare XCALLY vs Cisco Unified Communications Manager

Canonical: https://www.capterra.ae/compare/136894/157096/xcally/vs/unified-communications-manager

> Detailed comparison between XCALLY and Cisco Unified Communications Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | XCALLY | Cisco Unified Communications Manager |
| **Overall rating** | 4.8/5 | 4.3/5 |
| **Total Reviews** | 130 | 78 |
| **Starting Price** | €29.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### XCALLY

Every type of customer service requiring professional solutions, including inbound, outbound, blended services, and AI-driven solutions.

### Cisco Unified Communications Manager

\-

## Key features

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Transfer
- Computer Telephony Integration
- Customizable Reports
- IVR
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Survey/Poll Management
- Third-Party Integrations
- Video Conferencing Software
- Voice Mail

### Cisco Unified Communications Manager

- API
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Transfer
- IVR
- Multi-Channel Communication
- Third-Party Integrations
- Video Conferencing Software
- Voice Mail

## Links

- [View XCALLY Profile](https://www.capterra.ae/software/136894/xcally)
- [View Cisco Unified Communications Manager Profile](https://www.capterra.ae/software/157096/unified-communications-manager)
- [View Original Comparison](https://www.capterra.ae/compare/136894/157096/xcally/vs/unified-communications-manager)

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