---
description: Compare C2 vs livepro and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare C2 vs livepro - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [C2 \<span\>vs\</span\> livepro](https://www.capterra.ae/compare/135915/165150/c2-atom/vs/livepro)

# Compare C2 vs livepro

Canonical: https://www.capterra.ae/compare/135915/165150/c2-atom/vs/livepro

> Detailed comparison between C2 and livepro. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | C2 | livepro |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 14 | 182 |
| **Starting Price** | $53.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### C2

IT Manager, IT Director, CIO's, system administrators and support technical resources.

### livepro

Trusted by contact centers across industries, offering agents accurate, consistent information. It’s used in financial services, utilities, government, and healthcare to enhance customer interactions.

## Key features

### C2

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Surveys & Feedback
- Workflow Management Software

### livepro

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Content Management System (CMS) Software
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Surveys & Feedback
- Workflow Management Software

## Links

- [View C2 Profile](https://www.capterra.ae/software/135915/c2-atom)
- [View livepro Profile](https://www.capterra.ae/software/165150/livepro)
- [View Original Comparison](https://www.capterra.ae/compare/135915/165150/c2-atom/vs/livepro)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare C2 vs livepro - Capterra United Arab Emirates 2026","description":"Compare C2 vs livepro and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/135915/165150/c2-atom/vs/livepro","about":[{"@id":"https://www.capterra.ae/software/135915/c2-atom#software"},{"@id":"https://www.capterra.ae/software/165150/livepro#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/135915/165150/c2-atom/vs/livepro#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/135915/165150/c2-atom/vs/livepro#webpage","publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"name":"C2","description":"C2 ITSM is a cloud-based IT service management (ITSM) solution comprising a self-service portal, a customizable service catalog, a powerful CMDB integrating asset management and fully automated workflows – all adaptable to your needs with zero coding.  \n\nC2 ITSM allows you to be efficient quickly, provide the best user experience, and optimize your operational processes. \n\nFacilitate the management of requests, incidents, problems and change by adopting a fully automated ITIL certified structure","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/33916e99-9ae7-4617-9496-aa3f2d1c382d.png","url":"https://www.capterra.ae/software/135915/c2-atom","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/135915/c2-atom#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":14,"ratingValue":4.3},"offers":{"price":"53","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"livepro","description":"Since 2001, livepro has been the leading premium knowledge management solution for customer experience departments across industries like Banking, Finance, Airlines, and Government. As experts in CX and knowledge management, livepro delivers precise answers at conversational speeds. With seamless integration into your existing tech stack, livepro ensures consistent responses across all customer channels including phone, chatbot, web, and live chat\n\nOur advanced reporting and analytics suite provides key insights to enhance customer and employee experiences. Robust governance features ensure compliance and reduce errors, while AI-enhanced search and process guidance help staff find perfect answers quickly, improving first-call resolution and reducing handle times. livepro is also the only knowledge management system that has COPC Inc. approved technology provider status. With over a 98% customer retention rate and exceptional support, livepro is the perfect answer for customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/317968cf-aa1f-4194-b0d9-59e89933072e.png","url":"https://www.capterra.ae/software/165150/livepro","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/165150/livepro#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":182,"ratingValue":4.8},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"C2 vs livepro","position":3,"item":"https://www.capterra.ae/compare/135915/165150/c2-atom/vs/livepro","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/135915/165150/c2-atom/vs/livepro#breadcrumblist"}]}
</script>