---
description: Compare CXone Mpower vs Voiso and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CXone Mpower vs Voiso - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [CXone Mpower \<span\>vs\</span\> Voiso](https://www.capterra.ae/compare/134775/203121/incontact-call-center-software/vs/voiso)

# Compare CXone Mpower vs Voiso

Canonical: https://www.capterra.ae/compare/134775/203121/incontact-call-center-software/vs/voiso

> Detailed comparison between CXone Mpower and Voiso. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CXone Mpower | Voiso |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 581 | 30 |
| **Starting Price** | $71.00 | $24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CXone Mpower

It is designed for organizations of all sizes that need to deliver voice, digital, and self-service customer experiences across all interaction channels.

### Voiso

Our target customers are businesses with a call or contact center that want to streamline and optimise their workflows and improve customer engagement through automation and AI.

## Key features

### CXone Mpower

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- FCC Compliance
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Reporting
- Support Ticket Management

### Voiso

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- FCC Compliance
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Reporting
- Support Ticket Management

## Links

- [View CXone Mpower Profile](https://www.capterra.ae/software/134775/incontact-call-center-software)
- [View Voiso Profile](https://www.capterra.ae/software/203121/voiso)
- [View Original Comparison](https://www.capterra.ae/compare/134775/203121/incontact-call-center-software/vs/voiso)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CXone Mpower vs Voiso - Capterra United Arab Emirates 2026","description":"Compare CXone Mpower vs Voiso and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/134775/203121/incontact-call-center-software/vs/voiso","about":[{"@id":"https://www.capterra.ae/software/134775/incontact-call-center-software#software"},{"@id":"https://www.capterra.ae/software/203121/voiso#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/134775/203121/incontact-call-center-software/vs/voiso#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/134775/203121/incontact-call-center-software/vs/voiso#webpage","isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"CXone Mpower","description":"NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continuous improvement. With CXone, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2c04d3dd-2eda-463f-a744-cbd97495b422.png","url":"https://www.capterra.ae/software/134775/incontact-call-center-software","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/134775/incontact-call-center-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":581},"offers":{"price":"71","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"name":"Voiso","description":"At Voiso, we deliver AI-powered contact center software built for sales-driven and customer-focused teams. From fast-scaling fintechs and BPOs to travel, e-commerce, and financial services, we help businesses manage high-volume interactions with clarity and control.\n\nOur platform combines voice, messaging, automation, and AI into one intuitive workspace.\n\nKey features of Voiso include: \n- Get up and running in under 24 hours. \n- Global coverage with local presence in 120+ countries\n- Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature \n- Make 4x calls per hour with our Predictive AI Dialer  \n- Omnichannel engagement with voice, SMS, WhatsApp, and social messaging in a single workspace\n\nWith Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. \n\nJoin us and take your business to the next level with Voiso's AI-driven contact center solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/97ea88e7-fa3a-474f-8567-151432c8fa00.png","url":"https://www.capterra.ae/software/203121/voiso","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/203121/voiso#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":30},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"CXone Mpower vs Voiso","position":3,"item":"https://www.capterra.ae/compare/134775/203121/incontact-call-center-software/vs/voiso","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/134775/203121/incontact-call-center-software/vs/voiso#breadcrumblist"}]}
</script>