---
description: Compare Intercom vs 360dialog and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Intercom vs 360dialog - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Digital Adoption Platform Software](/directory/31638/digital-adoption-platform/software) > [Intercom \<span\>vs\</span\> 360dialog](https://www.capterra.ae/compare/134347/174965/intercom/vs/360dialog)

# Compare Intercom vs 360dialog

Canonical: https://www.capterra.ae/compare/134347/174965/intercom/vs/360dialog

> Detailed comparison between Intercom and 360dialog. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | 360dialog |
| **Overall rating** | 4.5/5 | 3.5/5 |
| **Total Reviews** | 1133 | 13 |
| **Starting Price** | $39.00 | €49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Intercom

Intercom is used by customer service departments, support teams, customer experience managers, and businesses with high-volume customer inquiries.

### 360dialog

Enterprises that want to automate their WhatsApp conversations with customers or send promotions via a WhatsApp Newsletter. &#10;Independent software vendors (ISVs) that want to resell the WhatsApp API.

## Key features

### Intercom

- API
- Audience Targeting
- Autoresponders
- CRM Software
- Campaign Management Software
- Campaign Segmentation
- Chat/Messaging
- Chatbot Software
- Customer Segmentation
- Email Management Software
- Engagement Tracking
- Lead Capture Software
- Lead Management Software
- Lead Qualification
- Live Chat Software
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

### 360dialog

- API
- Audience Targeting
- Autoresponders
- CRM Software
- Campaign Management Software
- Campaign Segmentation
- Chat/Messaging
- Chatbot Software
- Customer Segmentation
- Email Management Software
- Engagement Tracking
- Lead Capture Software
- Lead Management Software
- Lead Qualification
- Live Chat Software
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

## Links

- [View Intercom Profile](https://www.capterra.ae/software/134347/intercom)
- [View 360dialog Profile](https://www.capterra.ae/software/174965/360dialog)
- [View Original Comparison](https://www.capterra.ae/compare/134347/174965/intercom/vs/360dialog)

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