---
description: Compare Intercom vs OneSignal and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Intercom vs OneSignal - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Intercom \<span\>vs\</span\> OneSignal](https://www.capterra.ae/compare/134347/163452/intercom/vs/onesignal)

# Compare Intercom vs OneSignal

Canonical: https://www.capterra.ae/compare/134347/163452/intercom/vs/onesignal

> Detailed comparison between Intercom and OneSignal. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | OneSignal |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 1133 | 106 |
| **Starting Price** | $39.00 | $9.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Intercom

Intercom is used by customer service departments, support teams, customer experience managers, and businesses with high-volume customer inquiries.

### OneSignal

OneSignal empowers over 2M users at mobile-first companies of all sizes to drive retention and revenue growth through a modern omnichannel customer engagement platform.

## Key features

### Intercom

- A/B Testing
- API
- Activity Tracking
- CAN-SPAM Compliance
- Campaign Scheduling
- Customizable CTAs
- Customizable Reports
- Dynamic Content
- Email Marketing Software
- Engagement Tracking
- List Management
- Marketing Automation Software
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- SMS Marketing
- Segmentation
- Subscriber Management
- Workflow Management Software

### OneSignal

- A/B Testing
- API
- Activity Tracking
- CAN-SPAM Compliance
- Campaign Scheduling
- Customizable CTAs
- Customizable Reports
- Dynamic Content
- Email Marketing Software
- Engagement Tracking
- List Management
- Marketing Automation Software
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- SMS Marketing
- Segmentation
- Subscriber Management
- Workflow Management Software

## Links

- [View Intercom Profile](https://www.capterra.ae/software/134347/intercom)
- [View OneSignal Profile](https://www.capterra.ae/software/163452/onesignal)
- [View Original Comparison](https://www.capterra.ae/compare/134347/163452/intercom/vs/onesignal)

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