17 years helping Emirati businesses
choose better software
Intercom vs Kindly
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Starting Price
$39.00/month
Not provided by vendor
Ratings
Overall
4.5 (1,082)Overall
4.0 (1)Best for
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, rely on Intercom to deliver efficient and personal customer experiences at scale.
Kindly is used all across the world and in every industry. From mid-market to enterprise, companies such as Norwegian Air, Helly Hansen, and Hertz utilize the Kindly platform.
Features
- AI/Machine Learning
- API
- Customer Communication
- Engagement Tracking
- For Sales/Marketing
- Multi-Channel Communication
- Natural Language Processing
- Social Media Integration
- Surveys & Feedback
- Website Integration
- AI/Machine Learning
- API
- Customer Communication
- Engagement Tracking
- For Sales/Marketing
- Multi-Channel Communication
- Natural Language Processing
- Social Media Integration
- Surveys & Feedback
- Website Integration
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat