---
description: Compare InvGate Service Management vs HaloITSM and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare InvGate Service Management vs HaloITSM - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [InvGate Service Management \<span\>vs\</span\> HaloITSM](https://www.capterra.ae/compare/133392/200140/service-desk/vs/haloitsm)

# Compare InvGate Service Management vs HaloITSM

Canonical: https://www.capterra.ae/compare/133392/200140/service-desk/vs/haloitsm

> Detailed comparison between InvGate Service Management and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InvGate Service Management | HaloITSM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 108 | 44 |
| **Starting Price** | $17.00 | £45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### InvGate Service Management

Medium to large organizations. Private enterprises in all industries, Government Organisations, NGOs, and Educational Institutions all rely on InvGate Service Management to meet ITSM needs.

### HaloITSM

Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.

## Key features

### InvGate Service Management

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- CMDB Software
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- IT Asset Tracking
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- SSL Security
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management Software

### HaloITSM

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- CMDB Software
- Change Management Software
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Help Desk Management
- IT Asset Tracking
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- SSL Security
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management Software

## Links

- [View InvGate Service Management Profile](https://www.capterra.ae/software/133392/service-desk)
- [View HaloITSM Profile](https://www.capterra.ae/software/200140/haloitsm)
- [View Original Comparison](https://www.capterra.ae/compare/133392/200140/service-desk/vs/haloitsm)

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