---
description: Compare Freshservice vs Management of Change and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Freshservice vs Management of Change - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Freshservice \<span\>vs\</span\> Management of Change](https://www.capterra.ae/compare/132997/215205/freshservice/vs/change-management-software)

# Compare Freshservice vs Management of Change

Canonical: https://www.capterra.ae/compare/132997/215205/freshservice/vs/change-management-software

> Detailed comparison between Freshservice and Management of Change. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Management of Change |
| **Overall rating** | 4.6/5 | 3.0/5 |
| **Total Reviews** | 791 | 1 |
| **Starting Price** | $19.00 | $12.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Management of Change

Flexible, scalable software applications allow Intelex to address the needs of small businesses with a few users to large global organizations with thousands of users across multiple locations.

## Key features

### Freshservice

- API
- Activity Tracking
- Alerts/Notifications
- Approval Workflow
- Audit Trail
- Automated Discovery
- Change Management Software
- Change Planning
- Change Tracking
- Collaboration Tools
- Configuration Management
- Content Management System (CMS) Software
- Customizable Fields
- Multi-Language
- Onboarding Software
- Reporting & Statistics
- Scheduling Software
- Single Sign On Software
- Task Management Software
- Workflow Management Software

### Management of Change

- API
- Activity Tracking
- Alerts/Notifications
- Approval Workflow
- Audit Trail
- Change Management Software
- Change Planning
- Change Tracking
- Collaboration Tools
- Configuration Management
- Customizable Fields
- Multi-Language
- Reporting & Statistics
- Single Sign On Software
- Task Management Software
- Workflow Management Software

## Links

- [View Freshservice Profile](https://www.capterra.ae/software/132997/freshservice)
- [View Management of Change Profile](https://www.capterra.ae/software/215205/change-management-software)
- [View Original Comparison](https://www.capterra.ae/compare/132997/215205/freshservice/vs/change-management-software)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshservice vs Management of Change - Capterra United Arab Emirates 2026","description":"Compare Freshservice vs Management of Change and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/132997/215205/freshservice/vs/change-management-software","about":[{"@id":"https://www.capterra.ae/software/132997/freshservice#software"},{"@id":"https://www.capterra.ae/software/215205/change-management-software#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/132997/215205/freshservice/vs/change-management-software#breadcrumblist"},"@id":"https://www.capterra.ae/compare/132997/215205/freshservice/vs/change-management-software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"Freshservice","description":"Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.\n\nBy bringing ITSM, ITOM, ITAM, and enterprise service management together on one platform with a shared data and context model, Freshservice reduces the fragmentation and tool sprawl that slow teams down, creating a more consistent source of truth across services, assets, and infrastructure. IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb18d8e2-47ac-4a81-9a78-e7c9f0637b39.png","url":"https://www.capterra.ae/software/132997/freshservice","@id":"https://www.capterra.ae/software/132997/freshservice#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":791},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Management of Change","description":"Intelex Change Management Software ensures effective change management across your organization. Standardize your approach to change. Eliminate process errors with integrated workflows. Create an automatic audit trail. Track planned changes through checklists, analyses and approvals to ensure your business is fully prepared to implement any operational or organizational change. Mitigate risk without sacrificing efficiency. Try it free!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4c369777-312b-46e6-b011-655c650aee83.png","url":"https://www.capterra.ae/software/215205/change-management-software","@id":"https://www.capterra.ae/software/215205/change-management-software#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":1},"offers":{"price":"12.5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ae/compare/132997/215205/freshservice/vs/change-management-software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Freshservice vs Management of Change","position":3,"item":"https://www.capterra.ae/compare/132997/215205/freshservice/vs/change-management-software","@type":"ListItem"}]}]}
</script>
