---
description: Compare Freshservice vs Symantec Ghost Solution Suite and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare Freshservice vs Symantec Ghost Solution Suite - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Freshservice \<span\>vs\</span\> Symantec Ghost Solution Suite](https://www.capterra.ae/compare/132997/156416/freshservice/vs/symantec-ghost-solution-suite)

# Compare Freshservice vs Symantec Ghost Solution Suite

Canonical: https://www.capterra.ae/compare/132997/156416/freshservice/vs/symantec-ghost-solution-suite

> Detailed comparison between Freshservice and Symantec Ghost Solution Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Symantec Ghost Solution Suite |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 791 | 36 |
| **Starting Price** | $19.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Symantec Ghost Solution Suite

IT Service solution that helps businesses of all sizes with bare-metal deployment, automated task execution \&amp; sequencing, disk imaging, device mapping and more.

## Key features

### Freshservice

- Asset Tracking Software
- Automated Discovery
- Completion Tracking
- Configurable Workflow
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customizable Reports
- File Sharing Software
- For IT Project Management
- Help Desk Management
- IT Asset Management Software
- Issue Scheduling
- Mobile Alerts
- Monitoring
- Onboarding Software
- Real-Time Data
- Requirements Management Software
- Risk Analysis
- Scheduling Software
- Support Ticket Management

### Symantec Ghost Solution Suite

- IT Asset Management Software

## Links

- [View Freshservice Profile](https://www.capterra.ae/software/132997/freshservice)
- [View Symantec Ghost Solution Suite Profile](https://www.capterra.ae/software/156416/symantec-ghost-solution-suite)
- [View Original Comparison](https://www.capterra.ae/compare/132997/156416/freshservice/vs/symantec-ghost-solution-suite)

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