18 years helping Emirati businesses
choose better software

Front vs Freshcaller

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$29.00/month

$15.00/month

Overall

4.6 (271)

Ease of Use
4.5 (271)
Features & Functionality
4.4 (271)
Customer Service
4.4 (271)
Value for Money
4.2 (271)

Overall

4.0 (35)

Ease of Use
3.9 (35)
Features & Functionality
3.8 (35)
Customer Service
3.8 (35)
Value for Money
3.8 (35)

Technology, financial services, logistics, manufacturing, professional services, and travel industries.

Freshdesk Contact Center can help manage and streamline phone conversations in retail/ e-commerce, leisure & hospitality, transportation & logistics, software, NGOs/NFPs, and BFSI industries.

10/10

API
Activity Tracking
Call Monitoring Software
Call Recording Software
Collaboration Tools
Computer Telephony Integration
Contact Management Software
Help Desk Management
Real-Time Data
Reporting/Analytics

10/10

API
Activity Tracking
Call Monitoring Software
Call Recording Software
Collaboration Tools
Computer Telephony Integration
Contact Management Software
Help Desk Management
Real-Time Data
Reporting/Analytics

Cloud-based
On-premise

Cloud-based
On-premise

In Person
Live Online
Webinars
Documentation
Videos

In Person
Live Online
Webinars
Documentation
Videos

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support
24/7 (Live rep)
Chat