---
description: Compare Pipedrive vs Salesforce for Retail and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Pipedrive vs Salesforce for Retail - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Sales Engagement Platform Software](/directory/32195/sales-engagement-platform/software) > [Pipedrive \<span\>vs\</span\> Salesforce for Retail](https://www.capterra.ae/compare/132666/216905/pipedrive/vs/salesforce-retail-crm)

# Compare Pipedrive vs Salesforce for Retail

Canonical: https://www.capterra.ae/compare/132666/216905/pipedrive/vs/salesforce-retail-crm

> Detailed comparison between Pipedrive and Salesforce for Retail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Pipedrive | Salesforce for Retail |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 3042 | 12 |
| **Starting Price** | $19.00 | $25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Webinars, Documentation, Videos | - |

## Best for

### Pipedrive

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

### Salesforce for Retail

150,000+ companies who build deeper connections to their customers, consumers, and employees with Salesforce

## Key features

### Pipedrive

- API
- Activity Dashboard
- CRM Software
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing Software
- Forecasting
- Interaction Tracking
- Lead Management Software
- Live Chat Software
- Multi-Currency
- Personalization and Behavioral Targeting Software
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations

### Salesforce for Retail

- API
- Activity Dashboard
- CRM Software
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing Software
- Forecasting
- Interaction Tracking
- Lead Management Software
- Live Chat Software
- Multi-Currency
- Personalization and Behavioral Targeting Software
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations

## Links

- [View Pipedrive Profile](https://www.capterra.ae/software/132666/pipedrive)
- [View Salesforce for Retail Profile](https://www.capterra.ae/software/216905/salesforce-retail-crm)
- [View Original Comparison](https://www.capterra.ae/compare/132666/216905/pipedrive/vs/salesforce-retail-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Pipedrive vs Salesforce for Retail - Capterra United Arab Emirates 2026","description":"Compare Pipedrive vs Salesforce for Retail and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/132666/216905/pipedrive/vs/salesforce-retail-crm","about":[{"@id":"https://www.capterra.ae/software/132666/pipedrive#software"},{"@id":"https://www.capterra.ae/software/216905/salesforce-retail-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/132666/216905/pipedrive/vs/salesforce-retail-crm#breadcrumblist"},"@id":"https://www.capterra.ae/compare/132666/216905/pipedrive/vs/salesforce-retail-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"Pipedrive","description":"Pipedrive is a cloud-based customer relationship management (CRM) software that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it helps teams attract and close leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7525015d-be6c-485b-9e59-9425ba8448dc.png","url":"https://www.capterra.ae/software/132666/pipedrive","@id":"https://www.capterra.ae/software/132666/pipedrive#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":3042},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Salesforce for Retail","description":"Connect physical and digital shopping for a seamless customer experience with Salesforce for mass merchants and department stores. Unify your customer journey with commerce that’s agile, scalable, and trusted. Empower store associates with digital tools and data to engage shoppers from check-in to checkout.","url":"https://www.capterra.ae/software/216905/salesforce-retail-crm","@id":"https://www.capterra.ae/software/216905/salesforce-retail-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":12},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ae/compare/132666/216905/pipedrive/vs/salesforce-retail-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Engagement Platform Software","position":2,"item":"/directory/32195/sales-engagement-platform/software","@type":"ListItem"},{"name":"Pipedrive vs Salesforce for Retail","position":3,"item":"https://www.capterra.ae/compare/132666/216905/pipedrive/vs/salesforce-retail-crm","@type":"ListItem"}]}]}
</script>
