---
description: Compare TOPdesk vs ManageEngine ServiceDesk Plus and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare TOPdesk vs ManageEngine ServiceDesk Plus - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [TOPdesk \<span\>vs\</span\> ManageEngine ServiceDesk Plus](https://www.capterra.ae/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus)

# Compare TOPdesk vs ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.ae/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus

> Detailed comparison between TOPdesk and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TOPdesk | ManageEngine ServiceDesk Plus |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 110 | 227 |
| **Starting Price** | $77.00 | $16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### TOPdesk

TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what – so you can stay ahead instead of just keeping up.

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

## Key features

### TOPdesk

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Contract/License Management
- Customizable Reports
- Help Desk Management
- Inventory Management Software
- Issue Scheduling
- Knowledge Management Software
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Reminders
- Service History
- Status Tracking
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Contract/License Management
- Customizable Reports
- Help Desk Management
- Inventory Management Software
- Issue Scheduling
- Knowledge Management Software
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Reminders
- Service History
- Status Tracking
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

## Links

- [View TOPdesk Profile](https://www.capterra.ae/software/127562/topdesk)
- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.ae/software/179501/manageengine-service-desk-plus)
- [View Original Comparison](https://www.capterra.ae/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare TOPdesk vs ManageEngine ServiceDesk Plus - Capterra United Arab Emirates 2026","description":"Compare TOPdesk vs ManageEngine ServiceDesk Plus and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus","about":[{"@id":"https://www.capterra.ae/software/127562/topdesk#software"},{"@id":"https://www.capterra.ae/software/179501/manageengine-service-desk-plus#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus#webpage","isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"TOPdesk","description":"Everything's urgent. Work on what counts.\n\nTOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what – so you can stay ahead instead of just keeping up. You’re no longer drowning in requests. Customers are in awe of your transparent, punctual services. You have standard processes in place. Not a fantasy. TOPdesk’s got you covered.\n\nA quick start, backed by experts\n\nTOPdesk is a standard tool that’s flexible enough to personalize. Our experts use 25+ years of best practices to get you started in no time – guaranteed success, without the heavy lifting.\n\nMaking improvements yourself\n\nOnce set up, TOPdesk is easy to use and maintain – without coding or help from consultants. Tweak the software as your needs change, so your service delivery continues to hit the mark.\n\nA personal approach\n\nEnjoy guidance from real, in-house people who care about your success!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b9832db0-6bec-4736-bf02-79f3666c029d.png","url":"https://www.capterra.ae/software/127562/topdesk","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/127562/topdesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":110},"offers":{"price":"77","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"ManageEngine ServiceDesk Plus","description":"ServiceDesk Plus is an ITSM platform that helps IT teams at SMBs and enterprises deliver IT services faster and better, leading to soaring productivity levels. Redefine your ITSM practices with end-to-end automated workflows, no-code customizations, and accurate reporting and dashboards.\n\nIts key capabilities include: incident and problem management, service request management, IT asset management, change and release management, knowledge management, and IT project management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15143c8b-e69e-4ac6-b1ef-0da992ab4765.png","url":"https://www.capterra.ae/software/179501/manageengine-service-desk-plus","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/179501/manageengine-service-desk-plus#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":227},"offers":{"price":"16","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"TOPdesk vs ManageEngine ServiceDesk Plus","position":3,"item":"https://www.capterra.ae/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus#breadcrumblist"}]}
</script>