---
description: Compare Lansweeper vs Freshservice and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Lansweeper vs Freshservice - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [Lansweeper \<span\>vs\</span\> Freshservice](https://www.capterra.ae/compare/126334/132997/lansweeper/vs/freshservice)

# Compare Lansweeper vs Freshservice

Canonical: https://www.capterra.ae/compare/126334/132997/lansweeper/vs/freshservice

> Detailed comparison between Lansweeper and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Lansweeper | Freshservice |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 75 | 714 |
| **Starting Price** | - | $19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Lansweeper

All company sizes: Small, Mid Size and Large (Enterprise) companies, MSP and Consultants.

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

## Key features

### Lansweeper

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Contract/License Management
- Customizable Reports
- Event Logs
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Knowledge Management Software
- License Management Software
- Monitoring
- Performance Metrics
- SSL Security
- Supplier Management
- Support Ticket Management
- Surveys & Feedback
- Task Management Software

### Freshservice

- API
- Activity Tracking
- Asset Tracking Software
- Change Management Software
- Contract/License Management
- Customizable Reports
- Event Logs
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- Inventory Management Software
- Knowledge Management Software
- License Management Software
- Monitoring
- Performance Metrics
- SSL Security
- Supplier Management
- Support Ticket Management
- Surveys & Feedback
- Task Management Software

## Links

- [View Lansweeper Profile](https://www.capterra.ae/software/126334/lansweeper)
- [View Freshservice Profile](https://www.capterra.ae/software/132997/freshservice)
- [View Original Comparison](https://www.capterra.ae/compare/126334/132997/lansweeper/vs/freshservice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Lansweeper vs Freshservice - Capterra United Arab Emirates 2026","description":"Compare Lansweeper vs Freshservice and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/126334/132997/lansweeper/vs/freshservice","about":[{"@id":"https://www.capterra.ae/software/126334/lansweeper#software"},{"@id":"https://www.capterra.ae/software/132997/freshservice#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/126334/132997/lansweeper/vs/freshservice#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/126334/132997/lansweeper/vs/freshservice#webpage","publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"name":"Lansweeper","description":"Lansweeper helps organizations see, understand, and make confident decisions about their entire technology estate across IT, OT, IoT, and Cloud. Lansweeper automatically discovers and inventories every asset: hardware, software, and user—then connects that data to insights about usage, lifecycle, risk - and much more. The result is Technology Asset Intelligence (TAI): a trusted foundation of knowledge that turns your raw inventory data into clear, actionable understanding.\n\n• With this intelligence, IT, Security, and Finance teams can:\n• Eliminate blind spots and security gaps.\n• Identify cost-saving and optimization opportunities.\n• Support audits, migrations, and strategic planning with confidence.\n• Align decisions across teams using one reliable source of truth.\n\nWhat began as a visibility tool has evolved into a decision-making platform—helping more than 20,000 organizations worldwide, including CMA CGM, Rentokil, Fiskars, Nestlé, and Nvidia, to turn technology data into business","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/665115ac-b0c3-4754-80b6-c7d30468d7a6.png","url":"https://www.capterra.ae/software/126334/lansweeper","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/126334/lansweeper#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":75,"ratingValue":4.5},"operatingSystem":"Cloud, Windows, Windows on premise"},{"name":"Freshservice","description":"Freshservice is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure.\n\n\nIT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools.\n\n\nFreshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, and gives leaders the insights they need to make better decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb18d8e2-47ac-4a81-9a78-e7c9f0637b39.png","url":"https://www.capterra.ae/software/132997/freshservice","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/132997/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":714,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Management Software","position":2,"item":"/directory/10001/it-management/software","@type":"ListItem"},{"name":"Lansweeper vs Freshservice","position":3,"item":"https://www.capterra.ae/compare/126334/132997/lansweeper/vs/freshservice","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/126334/132997/lansweeper/vs/freshservice#breadcrumblist"}]}
</script>
