17 years helping Emirati businesses
choose better software
Freshdesk vs Affinity
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Starting Price
$15.00/month
Not provided by vendor
Ratings
Overall
4.5 (3,349)Overall
4.7 (3)Best for
Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.
Built for relationship-driven industries, Affinity can be used by teams ranging from financial services (firms that deploy capital into companies) to professional services firms to corporates.
Features
- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Contact Management Software
- Customer Database
- Customizable Reports
- Reporting/Analytics
- Task Management Software
- Workflow Management Software
- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Contact Management Software
- Customer Database
- Customizable Reports
- Reporting/Analytics
- Task Management Software
- Workflow Management Software
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat