---
description: Compare LiveOps vs Zendesk Suite and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveOps vs Zendesk Suite - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [LiveOps \<span\>vs\</span\> Zendesk Suite](https://www.capterra.ae/compare/124415/164283/liveops/vs/zendesk)

# Compare LiveOps vs Zendesk Suite

Canonical: https://www.capterra.ae/compare/124415/164283/liveops/vs/zendesk

> Detailed comparison between LiveOps and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveOps | Zendesk Suite |
| **Overall rating** | 3.7/5 | 4.4/5 |
| **Total Reviews** | 6 | 4079 |
| **Starting Price** | $95.00 | $39.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveOps

LiveOps helps organizations of all sizes transform their on-premise call center to a true cloud contact center.

### Zendesk Suite

Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.

## Key features

### LiveOps

- API
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Scripting
- Chat/Messaging
- IVR
- On-Demand Recording
- Predictive Dialer Software
- Queue Management
- Recording

### Zendesk Suite

- API
- Asset Tracking Software
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- IVR
- Issue Scheduling
- On-Demand Recording
- Onboarding Software
- Predictive Dialer Software
- Queue Management
- Recording

## Links

- [View LiveOps Profile](https://www.capterra.ae/software/124415/liveops)
- [View Zendesk Suite Profile](https://www.capterra.ae/software/164283/zendesk)
- [View Original Comparison](https://www.capterra.ae/compare/124415/164283/liveops/vs/zendesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveOps vs Zendesk Suite - Capterra United Arab Emirates 2026","description":"Compare LiveOps vs Zendesk Suite and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/124415/164283/liveops/vs/zendesk","about":[{"@id":"https://www.capterra.ae/software/124415/liveops#software"},{"@id":"https://www.capterra.ae/software/164283/zendesk#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/124415/164283/liveops/vs/zendesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/124415/164283/liveops/vs/zendesk#webpage","publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"name":"LiveOps","description":"LiveOps is the leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, and Royal Mail Group trust LiveOps' technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a3d56222-f398-4ebb-b07c-88ec77ec08db.png","url":"https://www.capterra.ae/software/124415/liveops","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/124415/liveops#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6,"ratingValue":3.7},"offers":{"price":"95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Zendesk Suite","description":"Zendesk Suite is a cloud-based customer service platform that enables businesses to streamline support experiences across multiple channels. With features, including messaging, live chat, AI-powered automation, advanced data privacy, and a customizable help center, Zendesk enables personalized and efficient customer assistance.\n\nThe customer interactions live in a single interface with features, such as web widgets, pre-defined ticket responses, and more. Zendesk Suite also includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/33e7efb9-b7dc-42b8-b866-a0676f6012b9.png","url":"https://www.capterra.ae/software/164283/zendesk","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/164283/zendesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4079,"ratingValue":4.4},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"LiveOps vs Zendesk Suite","position":3,"item":"https://www.capterra.ae/compare/124415/164283/liveops/vs/zendesk","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/124415/164283/liveops/vs/zendesk#breadcrumblist"}]}
</script>