---
description: Compare Kommo vs eWay-CRM and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Kommo vs eWay-CRM - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/12/sales-force-automation/software) > [Kommo \<span\>vs\</span\> eWay-CRM](https://www.capterra.ae/compare/120048/152769/amocrm/vs/eway-crm)

# Compare Kommo vs eWay-CRM

Canonical: https://www.capterra.ae/compare/120048/152769/amocrm/vs/eway-crm

> Detailed comparison between Kommo and eWay-CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Kommo | eWay-CRM |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 195 | 820 |
| **Starting Price** | $15.00 | $20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Kommo

Built for SMBs and sales teams that generate leads through messaging apps and social media, and need a conversational CRM to automate follow-ups, manage pipelines, and close deals faster.

### eWay-CRM

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

## Key features

### Kommo

- API
- Activity Tracking
- Auto-Dialer
- Buyer Management
- Calendar/Reminder System
- Call Recording Software
- Client Tracking
- Contract/License Management
- Customer Database
- Customizable Reports
- Engagement Tracking
- Opportunity Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling Software
- Segmentation
- Website Integration

### eWay-CRM

- API
- Activity Tracking
- Auto-Dialer
- Buyer Management
- Calendar/Reminder System
- Call Recording Software
- Client Tracking
- Contract/License Management
- Customer Database
- Customizable Reports
- Engagement Tracking
- Opportunity Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling Software
- Segmentation
- Website Integration

## Links

- [View Kommo Profile](https://www.capterra.ae/software/120048/amocrm)
- [View eWay-CRM Profile](https://www.capterra.ae/software/152769/eway-crm)
- [View Original Comparison](https://www.capterra.ae/compare/120048/152769/amocrm/vs/eway-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Kommo vs eWay-CRM - Capterra United Arab Emirates 2026","description":"Compare Kommo vs eWay-CRM and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/120048/152769/amocrm/vs/eway-crm","about":[{"@id":"https://www.capterra.ae/software/120048/amocrm#software"},{"@id":"https://www.capterra.ae/software/152769/eway-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/120048/152769/amocrm/vs/eway-crm#breadcrumblist"},"@id":"https://www.capterra.ae/compare/120048/152769/amocrm/vs/eway-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"Kommo","description":"Kommo is the world’s first messaging-powered conversational CRM built for small and medium-sized businesses that sell through WhatsApp, Instagram, Facebook Messenger, email, and other channels.\n\nIt centralizes customer conversations in a unified inbox, helping sales teams manage leads, automate follow-ups, and track deals across customizable sales pipelines.\n\nWith advanced automation, AI-powered tools, multichannel communication, analytics, and sales forecasting, Kommo streamlines workflows, improves conversion rates, and accelerates revenue growth through messaging-based sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d5deaacf-b6ba-4f72-92e6-03bee8291538.png","url":"https://www.capterra.ae/software/120048/amocrm","@id":"https://www.capterra.ae/software/120048/amocrm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":195},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"eWay-CRM","description":"eWay-CRM: The CRM That Lives Inside Microsoft 365\n\nManage clients, track sales, deliver projects, and run marketing campaigns — all without leaving Microsoft Outlook or Teams. \n\neWay-CRM is your complete business hub, built directly into Microsoft 365.\n\t• Outlook: Organize and share emails, contacts, and meetings — all linked to your customers and deals.\n\t• Teams: Chat about your customers, share insights, turn conversations into tasks, and keep everyone on the same page.\n\t• SharePoint: Store and manage documents in structured folders tied to clients, projects, or deals.\n\t• Power BI: Build insightful reports in Power BI using eWay-CRM data, and pin them to your CRM. Stay on track and make confident, data-driven decisions.\n\t• Power Automate: Automate your workflows, connect with external apps, and eliminate repetitive tasks with just a few clicks.\n\t\nDon’t need to switch platforms or learn a new system — enhance what you already use with eWay-CRM.\n\nBring CRM directly into Microsoft 365.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2736e46b-6278-41ec-afd2-258630904a93.png","url":"https://www.capterra.ae/software/152769/eway-crm","@id":"https://www.capterra.ae/software/152769/eway-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":820},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ae/compare/120048/152769/amocrm/vs/eway-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Force Automation Software","position":2,"item":"/directory/12/sales-force-automation/software","@type":"ListItem"},{"name":"Kommo vs eWay-CRM","position":3,"item":"https://www.capterra.ae/compare/120048/152769/amocrm/vs/eway-crm","@type":"ListItem"}]}]}
</script>