---
description: Compare Avaya UCaaS vs Asterisk and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Avaya UCaaS vs Asterisk - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Avaya UCaaS \<span\>vs\</span\> Asterisk](https://www.capterra.ae/compare/1174/60249/crm-central/vs/asterisk)

# Compare Avaya UCaaS vs Asterisk

Canonical: https://www.capterra.ae/compare/1174/60249/crm-central/vs/asterisk

> Detailed comparison between Avaya UCaaS and Asterisk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Avaya UCaaS | Asterisk |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 91 | 44 |
| **Starting Price** | - | $595.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | - | In Person, Live Online, Videos |

## Best for

### Avaya UCaaS

Designed to streamline customer interaction, Avaya Aura Platform is a suite of products that works together to facilitate customer support and report relevant data to improve customer care.

### Asterisk

Telephony solution that enables businesses to manage activities across public switched telephone network (PSTN), voice over Internet Protocol (VoIP) networks, and more.

## Key features

### Avaya UCaaS

- Call Center Management
- Call Recording Software
- Call Routing
- Chat/Messaging
- Contact Management Software
- File Sharing Software
- IVR
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- Unified Communications Software
- Voice Mail
- Workflow Management Software

### Asterisk

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Recording Software
- Call Routing
- Computer Telephony Integration
- Contact Management Software
- IVR
- Reporting/Analytics
- Virtual Call Center
- Voice Mail

## Links

- [View Avaya UCaaS Profile](https://www.capterra.ae/software/1174/crm-central)
- [View Asterisk Profile](https://www.capterra.ae/software/60249/asterisk)
- [View Original Comparison](https://www.capterra.ae/compare/1174/60249/crm-central/vs/asterisk)

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