---
description: Compare Avaya UCaaS vs Cisco Jabber and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Avaya UCaaS vs Cisco Jabber - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Avaya UCaaS \<span\>vs\</span\> Cisco Jabber](https://www.capterra.ae/compare/1174/212050/crm-central/vs/cisco-jabber)

# Compare Avaya UCaaS vs Cisco Jabber

Canonical: https://www.capterra.ae/compare/1174/212050/crm-central/vs/cisco-jabber

> Detailed comparison between Avaya UCaaS and Cisco Jabber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Avaya UCaaS | Cisco Jabber |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 91 | 1333 |
| **Starting Price** | - | - |
| **Free Trial** | - | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | - | - |

## Best for

### Avaya UCaaS

Designed to streamline customer interaction, Avaya Aura Platform is a suite of products that works together to facilitate customer support and report relevant data to improve customer care.

### Cisco Jabber

Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more.

## Key features

### Avaya UCaaS

- Call Recording Software
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Contact Management Software
- File Sharing Software
- Live Chat Software
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- Unified Communications Software
- Workflow Management Software

### Cisco Jabber

- API
- Call Recording Software
- Chat/Messaging
- Collaboration Tools
- Conferencing
- File Sharing Software
- File Transfer
- Live Chat Software
- Presentation Streaming
- Real-Time Chat
- Recording
- Scheduling Software
- Screen Sharing Software

## Links

- [View Avaya UCaaS Profile](https://www.capterra.ae/software/1174/crm-central)
- [View Cisco Jabber Profile](https://www.capterra.ae/software/212050/cisco-jabber)
- [View Original Comparison](https://www.capterra.ae/compare/1174/212050/crm-central/vs/cisco-jabber)

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