---
description: Compare Bitrix24 vs Zoho CRM and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Bitrix24 vs Zoho CRM - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bitrix24 \<span\>vs\</span\> Zoho CRM](https://www.capterra.ae/compare/113540/155928/bitrix24/vs/zoho-crm)

# Compare Bitrix24 vs Zoho CRM

Canonical: https://www.capterra.ae/compare/113540/155928/bitrix24/vs/zoho-crm

> Detailed comparison between Bitrix24 and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Zoho CRM |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 1003 | 6995 |
| **Starting Price** | $69.00 | $14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Businesses of all sizes across legal, retail, travel, real estate, and consulting industries.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Bitrix24

- Calendar/Reminder System
- Client Management
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Reports
- Deal Management
- File Sharing Software
- For Startups
- Help Desk Management
- Lead Generation Software
- Monitoring
- Onboarding Software
- Performance Management
- Product Catalog
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling Software
- Web Forms
- Web-based Deployment

### Zoho CRM

- Calendar/Reminder System
- Client Management
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Reports
- Deal Management
- File Sharing Software
- For Startups
- Help Desk Management
- Lead Generation Software
- Monitoring
- Onboarding Software
- Performance Management
- Product Catalog
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling Software
- Web Forms
- Web-based Deployment

## Links

- [View Bitrix24 Profile](https://www.capterra.ae/software/113540/bitrix24)
- [View Zoho CRM Profile](https://www.capterra.ae/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.ae/compare/113540/155928/bitrix24/vs/zoho-crm)

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