---
description: Compare UsefulFeedback vs MasterControl Quality Excellence and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare UsefulFeedback vs MasterControl Quality Excellence - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [UsefulFeedback \<span\>vs\</span\> MasterControl Quality Excellence](https://www.capterra.ae/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol)

# Compare UsefulFeedback vs MasterControl Quality Excellence

Canonical: https://www.capterra.ae/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol

> Detailed comparison between UsefulFeedback and MasterControl Quality Excellence. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | UsefulFeedback | MasterControl Quality Excellence |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 1 | 535 |
| **Starting Price** | £10,000.00 | $25,000.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### UsefulFeedback

Medium to large enterprises as well as local and central governments worldwide can take advantage of our out of the box solutions which helps them adhere to regulations and improve service levels.

### MasterControl Quality Excellence

MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences.

## Key features

### UsefulFeedback

- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Feedback Management
- Forms Management
- Issue Tracking Software
- Quality Assurance
- Routing
- Survey/Poll Management

### MasterControl Quality Excellence

- Archiving & Retention
- Audit Planning
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customizable Reports
- Defect Tracking
- Document Templates
- Feedback Management
- File Sharing Software
- Forms Management
- Issue Tracking Software
- Monitoring
- Quality Assurance
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Routing
- Scheduling Software

## Links

- [View UsefulFeedback Profile](https://www.capterra.ae/software/107191/usefulfeedback-complaints-management-software)
- [View MasterControl Quality Excellence Profile](https://www.capterra.ae/software/148577/mastercontrol)
- [View Original Comparison](https://www.capterra.ae/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare UsefulFeedback vs MasterControl Quality Excellence - Capterra United Arab Emirates 2026","description":"Compare UsefulFeedback vs MasterControl Quality Excellence and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol","about":[{"@id":"https://www.capterra.ae/software/107191/usefulfeedback-complaints-management-software#software"},{"@id":"https://www.capterra.ae/software/148577/mastercontrol#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol#webpage","publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"name":"UsefulFeedback","description":"UsefulFeedback is an on-demand service for capturing, managing and reporting on complaints and feedback across your entire business network. Highly configurable, UsefulFeedback can be fine tuned to your organisation's complaint management needs, enabling your organisation to adhere to regulations, improve service levels and enhance customer experience. We provide industry specific solutions for most business sectors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d6ec5aa3-167a-4b3e-8cd6-61e2035709f2.png","url":"https://www.capterra.ae/software/107191/usefulfeedback-complaints-management-software","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/107191/usefulfeedback-complaints-management-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"10000","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"name":"MasterControl Quality Excellence","description":"MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. MasterControl is a quality management system for regulated industries, integrating document control, change management, training, and quality event management. Its AI-enhanced features accelerate processes while ensuring compliance. The platform offers customizable workflows, rules-based automation, and streamlined document management with electronic signatures and version control. Training management automates scheduling, tracking, and competency assessment. Validation tools simplify implementation and updates, while analytics enable data-driven decisions. Native integrations connect quality processes across departments, creating a closed-loop system. Scalable for organizations of all sizes, MasterControl provides flexible package options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1077003b-cce2-4a24-9384-606066b7fece.png","url":"https://www.capterra.ae/software/148577/mastercontrol","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/148577/mastercontrol#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":535,"ratingValue":4.5},"offers":{"price":"25000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software","position":2,"item":"/directory/30674/complaint-management/software","@type":"ListItem"},{"name":"UsefulFeedback vs MasterControl Quality Excellence","position":3,"item":"https://www.capterra.ae/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/107191/148577/usefulfeedback-complaints-management-software/vs/mastercontrol#breadcrumblist"}]}
</script>