Vision Helpdesk vs Halo Service Desk

$15.00/month

£45.00/month

• Ease of Use

  4.4 (35)

• Features & Functionality

  4.7 (35)

• Customer Service

  4.8 (35)

• Value for Money

  4.5 (35)

See all ratings

• Ease of Use

  4.9 (7)

• Features & Functionality

  4.9 (7)

• Customer Service

  5.0 (7)

• Value for Money

  4.9 (7)

See all ratings

Ecommerce Business, Online Business, Software Companies, Support Industry, Web Hosting Companies - Any only business that wants to support their customers via Email, Phone, Chat, Facebook and Twitter

Ideally suited to companies of all sizes and from any industry, looking for a fast, intuitive service desk solution.

• Configuration Management
• Customizable Branding
• Help Desk Management
• Incident Management Software
• Knowledge Base Management
• Rules-Based Workflow
• Service Level Agreement (SLA) Management
• Support Ticket Tracking
• Ticket Management
• Workflow Management Software

See all features

• Configuration Management
• Customizable Branding
• Help Desk Management
• Incident Management Software
• Knowledge Base Management
• Rules-Based Workflow
• Service Level Agreement (SLA) Management
• Support Ticket Tracking
• Ticket Management
• Workflow Management Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat